communication skills

Your Best People Are Leaving Because You’re Micromanaging Them

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You hired Sarah because she closed $2.4M in sales last year at her previous company. Within three months at your firm, she’s updating you twice daily, writing call recaps after every client conversation, and justifying her approach before making routine decisions. Last week she resigned. Exit interview reason: “pursuing other opportunities.” Real reason: you micromanaged … Read more

The Power of Storytelling Destroys Competition

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Each and every day, as we build our businesses, we all know the key to a successful presentation is selling a product to the end-line consumer and/or sponsoring a new person. In an upcoming issue, I am going to write about the difference between making a sale and having customer loyalty in the sales process. … Read more